NTT DATA Group is using OpenAI’s ChatGPT Enterprise and Codex to automate work across its organization, helping reduce the time required to analyze incidents to about 30 minutes, according to an OpenAI blog post published July 22, 2026. The technology is being deployed to support approximately 9,000 employees. NTT DATA says the tools are helping teams streamline routine tasks and improve the efficiency of incident analysis. The initiative is part of the company’s broader effort to expand secure artificial intelligence adoption across its operations. The announcement did not provide additional details about the types of incidents analyzed or the specific performance metrics used to measure the reduction in response time. Post navigation Samsung Unveils Three New Foldables NVIDIA AI System Goes Live